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All of these workshops are based on the study of effective leaders at work. From this study a model of practical steps has been created to increase the likelihood of effective influence. For instance, when the desired effect is “influencing across boundaries,” this training is based upon a six-step process to build alignment and action. Another organizing principle of these workshops is balancing what the leader should “do” and what the leader should “not do,” or avoid.
His view of the leader’s role can be visually described as follows:

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