COMMITMENT
This book
summarizes the framework for “commitment” found by studying
Excellent Managers for the research conducted for IBM and
the design of their Excellent Manager Program. The book is
organized around a model for understanding the dynamics of
commitment around a set of supporting behaviors and a set
of improving behaviors.
If you would
prefer to read the book in sections, the following six links
take you through the book sequentially. In the introduction
section the story line is built, along with the lesson that
commitment is made up of a combination of belief and persistence
in action toward that belief.
The second
section of the story begins to flesh out the concept of “supporting”
one's commitments through a combination of focusing on what
is important and leading by example.
The third
section of the story completes the concept of “improving”
one's commitments through a combination of rewarding others
who demonstrate focus & example, along with building respect
and managing disrespect toward your commitments.
The fourth
section of the story begins to flesh out the concept of “improving”
one's commitments through a combination of looking for a better
way and learning from others.
The fifth
section of the story completes the concept of “improving”
one's commitments through a combination of challenging expectations
and risk making changes.
The last
section of the story summarizes the model and points to the
importance of balance between the interdependent sets of "supporting"
and "improving" behaviors.
.
|
