The three dynamic pairs of leverage points are:
Diversity and Direction: every team has a level of diversity in the way its members think and act that intersect with the direction in which the team is headed.
Norms and Network: behavior in every team is governed by a set of rules that are played out in a network of interrelationships (nodes) and communications (connections).
Accountability and Accomplishments: individual account-ability, coupled with accountability for the team plays out over time in a progression of success and failure that describes the team’s track record of accomplishments. |