The Principles that form the foundation for the coach’s work are:
Emphasize Feedforward: these are future oriented suggestions for improvement
Reduce “in spite of” while building off of “because of” behaviors: managers are likely coaching people that are prone to continue some behavior that is not conducive to improving and have some characteristics that are vital to tap into to achieve positive change in behavior
Place attention on the Stakeholders: the center of attention here is not the manager; it is not even the person being coached. The major attention is on the Stakeholders who are affected by the behavior undergoing change
Change behavior and perception: it is not only necessary for a leader to change; it is also necessary for those people around the leader to “see” the change and believe the leader will not regress |